Aide et questions : Suite de gestion RFLD

Log in at rflgd.org/rfld-suite/, download the Windows, macOS or Linux edition, unzip it, then run INSTALL.bat (Windows), "Install on this Mac" (macOS) or install-linux.sh (Linux). An RFLD Suite icon then appears on the desktop. No administrator rights are needed. ▶ 00 · Installing the Suite, signing in and reading the home screen

Yes. Open suite.rflgd.org in Chrome, Edge or Firefox. To work online as a team, each member signs in with their email, password and authenticator app code. The installed edition is still recommended to work without internet. ▶ 00 · Installing the Suite, signing in and reading the home screen

The PIN of the installed edition cannot be recovered by RFLD. If someone else in the organization knows the admin PIN, they can change it in the home screen settings. Otherwise, reinstall the Suite and restore your latest full backup. This is why the Friday backup matters. ▶ 00 · Installing the Suite, signing in and reading the home screen

On the home screen, click "Full backup": a file with all departments' data is downloaded. Keep it on a USB stick or a separate drive. To restore, use "Restore a backup" on the home screen and pick that file. Do it every Friday. ▶ 11 · Tools, reports and backups

Make a full backup on the old computer, install the Suite on the new one, then restore the backup. In online team mode, simply sign in at suite.rflgd.org: the data is on the server, encrypted. ▶ 11 · Tools, reports and backups

In online mode, the admin opens "My team", invites each colleague by email and chooses their role (admin, editor or viewer) and departments. The person receives a link, creates a password, sets up the authenticator app and their passphrase. The admin then clicks "Give access". ▶ 00 · Installing the Suite, signing in and reading the home screen

Install Google Authenticator or Microsoft Authenticator on your phone, scan the QR code shown at first sign-in, then enter the 6-digit code each time you sign in. Keep your 8 backup codes somewhere safe: they help if you change phones. ▶ 00 · Installing the Suite, signing in and reading the home screen

Sign in with one of your backup codes instead of the 6-digit code, then set up the authenticator on your new phone. If you have no backup codes left, write to programs@rflgd.org from your account email address. ▶ 00 · Installing the Suite, signing in and reading the home screen

RFLD cannot recover it, because your data is encrypted and RFLD has no access to it. An admin of your organization can give you access again, or import the recovery kit printed when the vault was created. Without a passphrase or recovery kit, the data cannot be recovered. ▶ 00 · Installing the Suite, signing in and reading the home screen

No. In the installed edition, data stays on your computer. In online mode, it is encrypted in your browser before being sent, with keys RFLD does not hold. RFLD only receives your organization's registration form. ▶ 00 · Installing the Suite, signing in and reading the home screen

Yes. RFLD offers it free of charge to registered organizations, with twelve months of remote support, no subscription and no hidden fees. ▶ 00 · Installing the Suite, signing in and reading the home screen

In Finance & Grants, create the grant (donor, amount, dates, budget lines), then record each expense against a line. The dashboard shows the burn rate and the reports due. Video 01 shows every screen. ▶ 01 · Finance & Grants

In Programs, create the project, add the work plan, indicators and beneficiaries, then record activities and events as they happen. Video 02 explains each form. ▶ 02 · Programs

Create your results framework, add indicators with baselines and targets, then enter the data collected. Evaluations and lessons learned are kept in the same module. See video 03. ▶ 03 · Monitoring & Evaluation

In HR & Administration, create each person's file, add their contract, then record leave requests and reviews. Home screen alerts flag contracts that are ending. See video 04. ▶ 04 · HR & Administration

The Gender Department is encrypted. Only authorized people can access it. Record only what is needed, with the person's consent, and use a code instead of their name. Video 05 is for the Gender focal point. ▶ 05 · Gender Department (confidential)

In Safeguarding & Complaints, a confidential encrypted register, record the complaint, protection measures and follow-up until closure. Limit access to the Safeguarding focal point. See video 06. ▶ 06 · Safeguarding & Complaints (confidential)

Your publications, media contacts, campaigns and advocacy actions, with their dates and results. See video 07. ▶ 07 · Communications & Advocacy

In Membership & Partners, add each member or partner, their due diligence documents and their participation in activities. See video 08. ▶ 08 · Membership & Partners

In Procurement & Assets, create the purchase request, compare supplier quotes, then record the asset in the inventory once received. See video 09. ▶ 09 · Procurement & Assets

In Governance & Board, record board members, meetings, minutes, resolutions and compliance obligations. See video 10. ▶ 10 · Governance & Board

The Tools page produces reports and documents with your organization's letterhead. Each module also offers an Excel export. Set the letterhead (name, logo, address) from the home screen. See video 11. ▶ 11 · Tools, reports and backups

Open the recycle bin (button at the bottom of the module screen) and click "Restore". The history also shows who changed what and when. ▶ 11 · Tools, reports and backups

A colleague saved the same department just before you. Download your version if you want to keep it, then click "Reload the server data" and redo your change. Nothing is overwritten without your agreement. ▶ 00 · Installing the Suite, signing in and reading the home screen

On the home screen, click FR or EN at the top. Each department exists in both languages. ▶ 00 · Installing the Suite, signing in and reading the home screen

In the home screen settings, choose your main currency and, if needed, exchange rates. Amounts are then shown in that currency. ▶ 00 · Installing the Suite, signing in and reading the home screen

Close and reopen the Suite, and check that you use an up-to-date Chrome, Edge or Firefox. If the problem continues, write to programs@rflgd.org with your organization name, the department and a screenshot. ▶ 00 · Installing the Suite, signing in and reading the home screen

The online version opens on a phone or tablet, but the Suite is designed for a computer. For daily data entry, prefer a computer. ▶ 00 · Installing the Suite, signing in and reading the home screen

Watch the training videos at rflgd.org/formation-suite-rfld/, use the "Help & first steps" button in the Suite, or write to programs@rflgd.org. Your donation includes twelve months of remote support. ▶ 00 · Installing the Suite, signing in and reading the home screen